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FAQs

FAQ

Your Questions
Answered by
BICKLEY Fire and
Security
Specialists

 

At BFSS, we know fire safety and security systems can feel complicated and a little overwhelming, especially when they involve legal compliance, safety standards and protecting what matters most. That’s why we’ve compiled a list of frequently asked questions to guide you before, during and after working with us.

Whether you’re a landlord in Kent, a business owner in Croydon, or a homeowner in Bromley, we’re here to help. We cover all of central and Greater London as well as its surrounding Home Counties.

Yes, we do. Our team of experienced fire and security specialists is available around the clock to respond to urgent issues with alarms, gates or other safety systems. If you need help fast, we’re only a phone call away.

We serve clients throughout the Bromley, Croydon, Kent and Surrey areas, offering local, responsive service backed by in-depth knowledge of regional safety regulations.

Absolutely. BFSS is BAFE-certified (British Approvals for Fire Equipment), which means all our fire alarm installations  meet nationally recognised standards for fire protection. Our qualified engineers ensure full compliance for homes, HMOs and commercial properties.

Yes. As integrated fire and security specialists, we design custom systems that link CCTV, alarms, access control and intercoms. This gives you complete visibility and control from one place—perfect for both residential and commercial settings in Bromley, Croydon and the surrounding areas.

We do. We regularly work with landlords and property managers throughout Surrey and Kent to deliver compliant fire detection, emergency lighting and entry systems tailored for multi-tenant buildings. We also carry out fire risk assessments across Kent, Surrey and beyond.

All our installations come with a 2-year guarantee and optional servicing plans. We also provide ongoing phone advice and maintenance checks to keep your systems working as they should.

We’re not just another faceless company. As local fire and security specialists, we take pride in doing things properly. No rushed jobs or call centres. Our team offers ethical, honest service, and our 9.9/10 Checkatrade rating reflects that.

Still Have Questions?

Call us today on 0207-167-2303, or use the button below to speak with a member of the team